Information obtained by cookies when using our website

A cookie is a small amount of data sent from our server and stored on your computer's hard drive.

We can greatly improve your experience of our website by knowing your preferences. Allowing us to customise the website according to your individual interests means we can offer a superior, personalised service. To help us remember these preferences we use a small text file often referred to as a ‘cookie’, which we will place on each computer you use to access our site.

Cookies allow us to recognise your preferences as previously chosen by you when you return to our site. The cookie itself does not contain or collect personally identifiable information. However, when it is read by us it can help our web team deliver a more user-friendly experience – for example: remembering previous purchases, account details and help us recommend products that suit you and your lifestyle.

When we send you a cookie only our web server can read them; information gathered by us never goes outside our control and is not shared with other organisations for their marketing purposes. Information obtained via cookies may be processed by our partners who are controlled under contract and required to comply with the Data Protection Act 1998.

It is your decision whether to accept or consent to cookies or not. If you do not consent, you can adjust the settings of your browser software to either delete cookies that already exist and/or block new ones from being stored or accessed. Many browsers now provide specific ‘add-ons’ to help you manage your privacy online. See www.aboutcookies.org for more help and advice.

How do I manage my cookies?
Most internet browsers are automatically set up to accept cookies, but you can set your browser to refuse a cookie or ask your browser to show you where a cookie has been set up. Certain services are only activated by the presence of a cookie and, if you choose to refuse cookies, particular features of this website may not be available to you.

Google Chrome

Click on the 'Tools' menu and select 'Options'.

Click the 'Under the Bonnet' tab and locate the 'Privacy' section, and choose the 'Content settings' button.

Click the 'Cookie settings' tab and choose your preferred settings.

Google Chrome allows all cookies by default, but you can restrict the behaviour of first-party and third-party cookies or even block them completely.

Microsoft Edge and Internet Explorer 

Choose 'Tools' and then 'Internet Options'

Click the 'Privacy' tab

Move the slider to choose your preferred settings.

Mozilla Firefox

Choose Preferences from the Edit menu.

Select 'Privacy & Security', then select 'Cookies'.

Choose your preferred settings.

Safari

Choose 'Preferences' from Safari menu

Select the 'Security' icon

Cookie settings are shown in the window

Choose your preferred settings

Opera

Go to 'Tools' in the main menu

Click 'Preferences' at the bottom of the File menu (or press Alt+P to access them directly).

Click 'Privacy' and select one of the available options.

In addition to choosing different settings for first-party ('normal') and third-party cookies, you may edit cookie settings on a domain/server basis or even edit individual cookies by clicking the 'Manage cookies' button.

Adobe Flash Player
We may use Adobe Flash Player to display video or image content. It may not possible to block or restrict flash cookies using your browser settings. However, information on how to control flash player privacy and security settings is available from Adobe’s website.

What happens if I disable cookies? 
If you disable cookies, that will mean that your experience of using our website won’t be to its full potential, as some of the cookies help us to identify and resolve errors or display relevant content.

Most browsers have cookies enabled but see the ‘How do I manage my cookies?’ section to turn them on or off should you wish to.

What are cookies? 
Cookies are tiny text files stored on your computer when you visit certain web pages. Here at valeresort.com (change for each website), we use cookies to keep track of what you have in your basket and to remember you when you return to our site.

To find out more, please check out What are cookies (opens in a new window; please note that we can’t be responsible for the content of external websites).

If you don't wish to enable cookies on your computer, that will mean that your experience of using our website site will be impaired - as some of the cookies help us to identify and resolve errors for example, or determine relevant related products to show you when you're browsing. Most web browsers have cookies enabled, but see our How do I manage cookies section for help on how to turn them on should you wish to.

We do have relationships with third parties who may also set cookies during your visit to be used for remarketing purposes - this means they show you different products and services based on what you appear to be interested in. If you'd like to opt-out, please go to the Network Advertising Initiative website (opens in a new window - please note that we're not responsible for the content of external websites).

How do I enable “do not track”? 
Do not track (DNT) is a feature offered by some browsers and some apps that you might be familiar with. Some newer browsers offer this as default. It sends a signal to websites to request that your browsing isn't tracked by third-party ads, social networks, or analytic companies.

You can opt-out of tracking and analytics on this website by changing your settings in the ‘How do I manage my cookies? section.

Our website doesn’t currently respond to DNT requests as there’s no industry-wide uniform standard to how DNT requests are managed. We'll continue to review DNT and other new technologies but won't respond to DNT requests.

We're providing this information as part of our initiative to both comply with legislation, and make sure we are honest about your privacy when using our website. Please be assured that we're working on a number of other privacy and cookie-related improvements to the website.

Which cookies do you use? 

  • Google Analytics
    Google Analytics is a free service offered by Google that generates detailed statistics about visitors to a website for marketers. Google Analytics makes it possible to track users across search engines, email campaigns, and display advertising - giving advertisers the opportunity to optimise campaigns on multiple platforms.

Cookie Name

Originating Page

First or Third Party

Purpose

Expiry

__utma

All

First

Collecting user information

730 days

__utmz

All

First

Collecting user information

120 days

__utmc

All

First

Collecting user information

no date given

__utmb

All

First

Collecting user information

Less than one day