Food & Beverage Supervisor
Due to exceptional demand, we are looking to increase our team at Hensol Castle and are currently recruiting for a Food & Beverage Supervisor.
ABOUT THE ROLE:
Working as part of the Events team you will be responsible for supervising the team, delivering excellent service to our guests whilst ensuring the smooth running of the events. Along with:
- Assist the Duty Manager in achieving departmental targets, standards, and service levels
- Communicate and delegate daily tasks to the team.
- Manage complaints in a prompt, friendly, and efficient manner.
- Work alongside the team as the needs of the business dictate.
ABOUT YOU:
- You'll have experience of running Weddings & Events
- Confident in supervising a team, with previous experience desirable
- Excellent communication & delegation skills
- Committed to working as a team
WHAT'S IN IT FOR YOU?
As an employee you can enjoy a range of incredible perks, including retail & leisure discounts, complimentary gym membership and driving range, discounted food, drinks and accommodation along with a number of benefits for continued service with us. Just to name a few! We also extend our discounts to family and friends so they don’t feel left out.
Not only that but we are proud and committed to invest in our employees, we strive to give you the skills and tools you need to build your career with us. Just walking around the Resort you'll meet a number of people who have grown their careers with us.
PAY STRUCTURE/SALARY
£24,856 Per Annum
SHIFT DETAILS
Full Time. 8 hour shifts including evening & weekends
To apply forward a copy of your CV, with a covering letter stating why you are the right person for this position to careers@valeresort.com
Housekeeping Assistant
£12,519 per annum
Part Time - 22.5 hours per week, 9:30am - 2:30pm including weekends
Due to exceptional demand, we are looking to increase our team at Hensol Castle and are currently recruiting for a Housekeeping Assistant.
Hensol Castle is a 17th Century Castle transformed into a luxury and unique wedding and events venue, proving extremely popular. Recent renovation of the Grade I listed Castle has now opened 17 luxury bedrooms along with award winning Distillery, gin school and visitor attraction tucked away in the cellar. Hensol Castle is part of the award winning, four star Vale Resort, comprising of a 143 bedroom hotel with five food outlets, two championship golf courses, and Wales’ largest spa, health, and racquets club. We also offer state of the art sporting facilities and host top-flight international and club teams.
About the Role:
Working as part of the Housekeeping team you will ensure a high standard of room and public area cleanliness, exceeding guest expectations. Along with:
- Ensure rooms and public areas are cleaned to the highest standard within the time scale.
- Handling peoples belongings carefully and recording lost property.
- Following the security protocols and key procedures at all time..
- Reporting maintenance issues.
About you:
- You'll have excellent customer service skills and enjoy working in a fast pace environment
- Previous experience in a similar role desirable
- Excellent attention to detail and problem solving skills
- Committed to working as a team
What’s in it for you:
As an employee you can enjoy a range of incredible perks, including retail & leisure discounts, complimentary gym membership and driving range, discounted food, drinks and accommodation along with a number of benefits for continued service with us. Just to name a few! We also extend our discounts to family and friends so they don’t feel left out.
Not only that but we are proud and committed to invest in our people, we strive to give you the skills and tools you need to build your career with us. Just walking around the Resort you'll meet a number of people who have grown their careers with us.
Interested?
Send your CV to Careers@Valeresort.com and we will be in touch
Wedding and Events Supervisor
Due to exceptional demand, we are looking to increase our team at Hensol Castle and are currently recruiting for a Weddings & Events Supervisor.
ABOUT THE ROLE:
Working as part of the Events team you will be responsible for supervising the team, delivering excellent service to our guests whilst ensuring the smooth running of the events. Along with:
- Assist the Duty Manager in achieving departmental targets, standards, and service levels
- Communicate and delegate daily tasks to the team.
- Manage complaints in a prompt, friendly, and efficient manner.
- Work alongside the team as the needs of the business dictate.
ABOUT YOU:
- You'll have experience of running Weddings & Events
- Confident in supervising a team, with previous experience desirable
- Excellent communication & delegation skills
- Committed to working as a team
WHAT'S IN IT FOR YOU?
As an employee you can enjoy a range of incredible perks, including retail & leisure discounts, complimentary gym membership and driving range, discounted food, drinks and accommodation along with a number of benefits for continued service with us. Just to name a few! We also extend our discounts to family and friends so they don’t feel left out.
Not only that but we are proud and committed to invest in our employees, we strive to give you the skills and tools you need to build your career with us. Just walking around the Resort you'll meet a number of people who have grown their careers with us.
PAY STRUCTURE/SALARY
£22,360 Per Annum
SHIFT DETAILS
Full Time, including evening & weekends
To apply forward a copy of your CV, with a covering letter stating why you are the right person for this position to careers@valeresort.com
Unfortunately due to the large volume of applications, we receive, we are unable to respond to status updates. If we would like to invite you for an interview we will generally contact you within 3 weeks. Accommodation is NOT provided and in line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documentary evidence will be required from candidates as part of the recruitment process
Casual Bar and Waiting Staff
Up to £9.75 Per Hour
Hours include days, evening & weekends
Due to exceptional demand, we are looking to increase our team at the Vale Resort and are currently recruiting for Casual Bar & Waiting Staff.
The Vale Resort is an Award Winning, Four Star Hotel, comprising of a 143 bedroom with five food outlets, two championship golf courses, and Wales’ largest spa, health, and racquets club. We also offer state of the art sporting facilities and host top-flight international and club teams. Recent expansion of our Resort includes Hensol Castle, transformed into a luxury and unique wedding and events venue, proving extremely popular. Recent renovation of the Grade I listed Castle has now opened 20 luxury bedrooms along with award winning Distillery, gin school and visitor attraction tucked away in the cellar.
About the Role:
Working as part of the Food & Beverage team you will provide exceptional service to our guest, exceeding expectations. Along with:
- Approach and acknowledge all guests, ensuring exceptional customer service at all times.
- Provide table service for diners in the bar and restaurant where required including wine service.
- Awareness of menus, wine list and ensure all sales opportunities are maximised.
- Champion guest service throughout the departments.
About you:
- You'll have excellent customer service skills and enjoy working in a fast pace environment
- Knowledge of food safety and an understanding of allergens desirable
- Excellent attention to detail and problem solving skills
- Committed to working as a team
What’s in it for you:
Working with us you can enjoy a range of incredible perks, including retail & leisure discounts, complimentary gym membership and driving range, discounted food & drink whilst on shift along with Hensol Castle Distillery products. Just to name a few!
Not only that but we are proud and committed to invest in our people, we strive to give you the skills and tools you need to build your career with us. Just walking around the Resort you'll meet a number of people who have grown their careers with us.
Interested?
Send your CV to Careers@Valeresort.com and we will be in touch
Hotel Night Manager
Rate of Pay: £26,098.80 Per Annum
Contract Type: Permanent
Hours of Work: Full time including weekends
How to apply: Send you CV to careers@valeresort.com
Due to exceptional demand, we are looking to increase our team at Hensol Castle and are currently recruiting for a Night Manager.
Hensol Castle is a 17th Century Castle transformed into a luxury and unique wedding and events venue, proving extremely popular. Recent renovation of the Grade I listed Castle has now opened 17 luxury bedrooms along with award winning Distillery, gin school and visitor attraction tucked away in the cellar. Hensol Castle is part of the award winning, four star Vale Resort, comprising of a 143 bedroom hotel with five food outlets, two championship golf courses, and Wales’ largest spa, health, and racquets club. We also offer state of the art sporting facilities and host top-flight international and club teams.
About the Role:
Working as part of the Resort management team you will oversee the day to day running of the hotel, supporting all departments whilst ensuring excellent service to our guests and members. Along with:
- Assist in handling guest complaints by investigating and ensuring all are dealt with swiftly and professionally.
- Ensure guest expectations are achieved and services are provided to a four star standard
- Manage the day to day running of the Resort, supporting department managers and supervisors
- Night manager holiday cover when required
About you:
- You'll have experience working in a similar role with a background in hospitality
- Confident in dealing with customer complaints with excellent communication skills
- Ability to motivate people along with staying calm under pressure
- Team player committed and driven to achieve high standards
What’s in it for you:
As an employee you can enjoy a range of incredible perks, including retail & leisure discounts, complimentary gym membership and driving range, discounted food, drinks and accommodation along with a number of benefits for continued service with us. Just to name a few! We also extend our discounts to family and friends so they don’t feel left out.
Not only that but we are proud and committed to invest in our employees, we strive to give you the skills and tools you need to build your career with us. Just walking around the Resort you'll meet a number of people who have grown their careers with us.
How to apply:
Send your CV to Careers@Valeresort.com and we will be in touch